Información de contacto

Last updated: July 30, 2026

We are here to help. Whether you have a question about a product, an order, your subscription, or your personal information, you can reach a person at Nestrient using any of the details below.

Get in Touch

Email — support@nestrient.com The fastest way to reach us. We reply within 1 business day.

Telephone — +1 (448) 418-8222 Available during customer service hours.

Customer service hours Monday to Friday, 9:00 a.m. to 5:00 p.m. Mountain Time. We are closed on weekends and on United States federal holidays.

Because we are closed on weekends and holidays, a message sent on a Friday evening will normally be answered on the following Monday.

Company Details

Nestrient LLC 1500 N Grant St, Ste N Denver, CO 80203 United States

Email: support@nestrient.com Telephone: +1 (448) 418-8222 Website: nestrient.com

Nestrient LLC is the seller and merchant of record for every order placed on nestrient.com. "Nestrient" is the brand name under which Nestrient LLC sells its products.

Please note: the address above is our registered business and mailing address. It is not a retail location, and it is not a returns address. You are welcome to write to us there, but please do not send products back to it. We will give you the correct return address once your return has been approved.

Time-Sensitive Requests

Canceling or changing an order. Orders are released automatically to our fulfillment system six hours after order confirmation. If you need to cancel an order, change a flavor or a quantity, or correct a shipping address, email support@nestrient.com as soon as possible — within those six hours we can make the change free of charge. After six hours we will still try, but we cannot promise it. Full details are in our Cancellation Policy.

Canceling a subscription before your next charge. To make sure you are not charged for your next delivery, cancel at least two business days before your next scheduled billing date. That date is shown in your account and in every renewal reminder email we send you.

What to Include in Your Message

To help us answer you on the first reply, please include:

• your order number, if your question is about an order;

• the email address you used to place the order;

• a photograph, if you are reporting a damaged, defective, or incorrect item; and

• the lot number printed on the package, if you are reporting a problem with the product itself.

Subject Lines for Specific Requests

Using the right subject line sends your message straight to the person who handles it.

For anything else — orders, products, subscriptions, returns — no subject line is needed. Just write to us.

Manage Your Subscription Yourself

You do not need to contact us to change or cancel a subscription. Select "Manage my Subscription" in the footer of any page on nestrient.com, sign in, and you can change your delivery frequency, skip a delivery, pause, swap the product or flavor, update your address or payment method, or cancel. Your cancellation completes on that screen, and we confirm it by email.

If you would rather we did it for you, email support@nestrient.com or call +1 (448) 418-8222 during customer service hours. We never charge a cancellation fee, and we never ask you for a reason.

Returns

Please do not send anything back to us before contacting support@nestrient.com. Once we approve your return we will give you the correct return address, which makes sure your package reaches the right facility and is matched to your order. Items received without an approved return request cannot be processed.

Our Refund Policy explains the 90-day return window, our 90-Day Guarantee on the first unit you open, which costs we cover, and how long refunds take.

Reporting an Adverse Reaction

If you experience an adverse reaction after using one of our products, stop using it immediately. If your symptoms are serious, seek medical attention or call 911.

Please also tell us at support@nestrient.com with the subject line "Adverse Event," or call +1 (448) 418-8222 during customer service hours. Include the product name, the lot number printed on the package, the date of purchase, and a description of what you experienced. We record every report we receive and, where the law requires it, report it to the U.S. Food and Drug Administration.

Where you have had an adverse reaction to a product, we refund it in full whether or not the seal is broken, and you pay no return shipping.

Privacy and Your Data

To ask what personal information we hold about you, to correct or delete it, or to opt out of targeted advertising, email support@nestrient.com with the subject line "Privacy Request," or call us during customer service hours. We respond to privacy requests within 45 days, and we will tell you in advance if a complex request needs longer.

You can also opt out of targeted advertising without contacting us at all. Our Privacy Policy has a Your Privacy Choices section that sets out three ways to do it, including a browser signal we honor automatically.

Common Questions

Before you write to us, you may find your answer here:

• Returns, refunds, and exchanges — see our Refund Policy

• Delivery times, shipping costs, and lost packages — see our Shipping Policy

• Changing, pausing, or canceling a subscription — see our Cancellation Policy

• How we handle your personal information — see our Privacy Policy

• The terms that govern your purchase — see our Terms of Service

Media and Partnerships

For press inquiries, wholesale, or partnership proposals, email support@nestrient.com with the subject line "Partnerships."

Wholesale purchases are handled separately from retail orders on nestrient.com and are governed by separate terms.

Company Name: Nestrient LLC
Company Address: 1500 N GRANT ST STE N, DENVER, CO 80203, United States
Shop Name: Nestrient
Brand Name: Nestrient
Support Email: support@nestrient.com